General Terms and Conditions constitute part of all offers and contracts.
They are valid according to current business connections with sales
people, as well as for future contracts, no matter how these come about.
offers are subject to change without notice regarding the price and
the quantity. Dimensions, weights, figures or graphical presentations
in brochures and on the website are approximate. Variations are acceptable
as long as they do not excess the customary extent.
Little variations in format, color or material and so on are occasionally
unavoidable. I reserve the right to adjust obvious mistakes (e.g. misspellings,
price calculation errors or errors in the description of the categories)
Terms of Payment
With the first order, the customer has the possibility
to pay for the goods per cash on delivery or prepayment. Incidentally
the delivery is made against invoice.
purchase price can only be paid by prepayment. I reserve the right,
in case of late payment, immediately with delivery of the goods or with
shipment of the goods after expiry of the 8 days period, to bill default
interest in the amount of 5 percent points above the current valid basic
interest rate as well as invoice reminder charges.
I reserve the title to the goods until full payment
The prices given here relate exclusively to the
deliveries and shipments inside of the Federal Republic of Germany.
the goods are picked up the passing of risk is with the passing on of
the goods to the purchaser. The product is shipped exclusively at the
risk of the purchaser. If the goods are damaged due to careless handling
of the parcel delivery service, you have to complain about the damage
there immediately. Complaints which are not recorded cannot be respected.
Claims have no grounds if differences to the agreed
composition are insignificant, if impairment to usage is only minor,
through natural wear and tear as with damages, which come about after
the passing of risk as a result of wrongful or careless use, excessive
operational demands, improper application or due to special external
circumstances, which are not laid out in the contract.
There is neither a justification for damage claims carried out by the
buyer or a third party, nor for damage resulting from them.
The purchaser is expressively warned that the received goods (hier kommt
der Rest rein, der fehlt)
case the product bears defects at the time of transfer of risk despite
all diligence invested, we reserve the right to rectify the defects
of the goods or to replace them by goods which are free of defects.
If the subsequent performance fails, the customer can withdraw from
the contract or make a reduction of payment.
Right of return
You can return the goods received without giving evidence of reason
within a period of 14 days. The expiration period begins with the reception
of the goods and these instructions. To comply with the notice period,
timely dispatch of the merchandise or of the return demand is sufficient.
In any case returning the goods shall take place at our expense and
at our risk.
Consequences of return
In case of an effective return the mutually received services have to
be refunded and use that has possibly been made of the goods (e.g. advantages
by use) has to be returned. Compensation can be demanded if there is
any deterioration of the goods, though this does not apply if the deterioration
can be directly attributed to their examination, comparable with the
situation in a shop. Furthermore, you can avoid the obligation to compensate
for the deterioration in value by not using the merchandise like your
property and by avoiding everything that impairs its value.
According to § 312c BGB there is no right
to revocation with the delivery of goods that are manufactured according
to the customer's specifications, that are clearly customized to meet
the customer's personal needs or that are not suitable for return due
to their nature.
Despite of all carefulness, damage to the products
can occur during transport. In this case we will of course replace the
defective items free of charge. For this purpose please pay attention
to the following procedure: transport damages must be complained immediately
upon receipt from the supplier.
you wish to return the goods, please inform me in advance by email
use the data we receive from you only to fulfill and process the order.
This includes the passing on of your data for shipping purposes for
example to the shipping company who will execute the shipping, if
this will be necessary to deliver the goods, as well as the passing
on of your payment data to my local bank for the processing of the
passing on of third parties or a use for advertising purposes takes
only place after the agreement of the customer.
have a free of charge right of your saved data and if applicable a
right of correction, blocking or deleting of this data.
With questions to the elevation, processing or use of your personal
data, for information, correction, blocking or deletion of data, please
contact me at:
you very much for your understanding and support.