standard business conditions

My General Terms and Conditions constitute part of all offers and contracts. They are valid according to current business connections with sales people, as well as for future contracts, no matter how these come about.

My offers are subject to change without notice regarding the price and the quantity. Dimensions, weights, figures or graphical presentations in brochures and on the website are approximate. Variations are acceptable as long as they do not excess the customary extent.
Little variations in format, color or material and so on are occasionally unavoidable. I reserve the right to adjust obvious mistakes (e.g. misspellings, price calculation errors or errors in the description of the categories) afterwards.

Prices and Terms of Payment
With the first order, the customer has the possibility to pay for the goods per cash on delivery or prepayment. Incidentally the delivery is made against invoice.

The purchase price can only be paid by prepayment. I reserve the right, in case of late payment, immediately with delivery of the goods or with shipment of the goods after expiry of the 8 days period, to bill default interest in the amount of 5 percent points above the current valid basic interest rate as well as invoice reminder charges.

I reserve the title to the goods until full payment is made.

The prices given here relate exclusively to the deliveries and shipments inside of the Federal Republic of Germany.

Passing of risk
When the goods are picked up the passing of risk is with the passing on of the goods to the purchaser. The product is shipped exclusively at the risk of the purchaser. If the goods are damaged due to careless handling of the parcel delivery service, you have to complain about the damage there immediately. Complaints which are not recorded cannot be respected.

Liability for defects
Claims have no grounds if differences to the agreed composition are insignificant, if impairment to usage is only minor, through natural wear and tear as with damages, which come about after the passing of risk as a result of wrongful or careless use, excessive operational demands, improper application or due to special external circumstances, which are not laid out in the contract.
There is neither a justification for damage claims carried out by the buyer or a third party, nor for damage resulting from them.
The purchaser is expressively warned that the received goods (hier kommt der Rest rein, der fehlt)

In case the product bears defects at the time of transfer of risk despite all diligence invested, we reserve the right to rectify the defects of the goods or to replace them by goods which are free of defects.
If the subsequent performance fails, the customer can withdraw from the contract or make a reduction of payment.

Return instructions1.
Right of return
You can return the goods received without giving evidence of reason within a period of 14 days. The expiration period begins with the reception of the goods and these instructions. To comply with the notice period, timely dispatch of the merchandise or of the return demand is sufficient. In any case returning the goods shall take place at our expense and at our risk.

Consequences of return
In case of an effective return the mutually received services have to be refunded and use that has possibly been made of the goods (e.g. advantages by use) has to be returned. Compensation can be demanded if there is any deterioration of the goods, though this does not apply if the deterioration can be directly attributed to their examination, comparable with the situation in a shop. Furthermore, you can avoid the obligation to compensate for the deterioration in value by not using the merchandise like your property and by avoiding everything that impairs its value.

According to § 312c BGB there is no right to revocation with the delivery of goods that are manufactured according to the customer's specifications, that are clearly customized to meet the customer's personal needs or that are not suitable for return due to their nature.

Despite of all carefulness, damage to the products can occur during transport. In this case we will of course replace the defective items free of charge. For this purpose please pay attention to the following procedure: transport damages must be complained immediately upon receipt from the supplier.

If you wish to return the goods, please inform me in advance by email or telephone.

Data privacy protection
We use the data we receive from you only to fulfill and process the order. This includes the passing on of your data for shipping purposes for example to the shipping company who will execute the shipping, if this will be necessary to deliver the goods, as well as the passing on of your payment data to my local bank for the processing of the payments.

The passing on of third parties or a use for advertising purposes takes only place after the agreement of the customer.

You have a free of charge right of your saved data and if applicable a right of correction, blocking or deleting of this data.
With questions to the elevation, processing or use of your personal data, for information, correction, blocking or deletion of data, please contact me at:

Gabriele Härer
Mühleberg 12
79733 Görwihl


Thank you very much for your understanding and support.